This course has come at the right time for me - as I will need to utlitise some of these functions into a new position that I will be taking up. It has given me a good overall picture of what is available and I particularly liked the short videos that introduced each topic. The next step will be to investigate further how to use these tools best - not just have them because everyone else has - they need to serve a purpose and have value to our library system. The journey has only just begun! I have also come to the conclusion that these tools will only be useful if people (staff or patrons) have an interest and interact within the communities set up - there is nothing worse than having a blog that is not updated or people are commenting on. I think that is the biggest challenge to libraries.
Thanks to State Library for producing this course.
